Customer Support Representative

Tidal

Emma

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Full-time

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Remote (anywhere)

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1 day ago

Know your way around #Gorgias and #Shopify? Love turning customer concerns into great experiences?Tidal is looking for a Customer Support Representative to join an established eCommerce brand through Tidal.Work remotely, collaborate with global teams, and enjoy the freedom of a remote-first setup without sacrificing career growth.If you're ready to put your customer support expertise to work from wherever you do your best work, fill out the application form through this link: https://lnkd.in/gEdneNDS

User since: Jul 2026

About Tidal:

Tidal helps 8-figure DTC brands & agencies build elite offshore teams. We’re not traditional recruiters—we’re operators who scaled Vincero Collective into a 9-figure brand with a global team across the Philippines, Latin America, and beyond. We started Tidal to solve a problem we faced firsthand: US mid-level hires were expensive and short-term. Offshore talent was affordable but hard to get right. So we built a system—refined over a decade—that now helps eComm founders: ✔ Hire A+ offshore talent for 50–70% less ✔ Build execution-heavy teams that actually scale ✔ Stop wasting time on bad hires and flaky freelancers What makes us different? → Built by operators, not recruiters → We act like a GM, not just a talent scout → Done-for-you process: vetting, interviews, skill tests, onboarding → We specialize in roles that require eComm experience & deep execution If you’re ready to build a world-class offshore team that just gets it done—we should talk. 🌐 www.hiretidal.com

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Customer Support Representative

Emma

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Alfred Cruz

Alfred Cruz

About Tidal:

www.hiretidal.com/

Admin access needed