Customer Success Manager at Zen Den | Torre

Customer Success Manager

You'll empower cannabis businesses by ensuring seamless digital experiences and client success.
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Full-time

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Shared by
Cata Morales
18 days ago

Requirements and responsibilities


We’re hiring a Customer Success Manager for a remote, full-time opportunity in the cannabis-adjacent digital marketing and web services space.This is a great fit for someone who loves building client relationships, staying organized, solving problems, and making sure clients feel supported long after a project goes live.In this role, you’ll support clients with website updates, troubleshooting, documentation, process improvements, and clear ongoing communication. You’ll also work closely with developers, designers, marketers, and sales to keep projects moving and clients feeling cared for.The right person is:Comfortable working in WordPressHighly organized and detail-orientedA strong communicator who can explain technical concepts clearlyExperienced with tools like Monday.com, HubSpot, or similar platformsClient-focused, curious, and proactiveExcited to support the growth of the cannabis industry
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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