Position DetailsRole: Oracle HCM Payroll SupportWork Mode: RemoteExperience: 7+ YearsRelevant Experience: 6+ YearsBudget: Up to ₹70,000 per monthWorking Hours: 6:00 PM – 3:00 AM ISTRole Type: Functional / SupportKey ResponsibilitiesProvide Tier 1 support through support tickets and incoming calls.Assist end users with Oracle HCM Payroll, HR, Recruiting, Talent, and related HCM modules.Understand and respond to basic Payroll-related queries.Support users with questions related to payslips, tax elections, and Oracle Payroll processes.Deliver excellent customer support through clear verbal and written communication.Troubleshoot and resolve end-user queries while ensuring a positive support experience.Collaborate with internal teams when issues require further functional or technical assistance.Required SkillsStrong functional understanding of Oracle HCMBasic to strong knowledge of Oracle PayrollUnderstanding of Payroll, HR, Recruiting, and Talent modulesExperience in Tier 1 / L1 SupportExcellent verbal and written communication skillsStrong customer service and problem-solving abilitiesAbility to handle support tickets and incoming user callsWhy This Opportunity?This role is an excellent opportunity for professionals who want to expand their knowledge across a large Oracle HCM application ecosystem while working in a customer-focused support environment.

Oracle HCM Payroll Support (Tier 1/L1 Functional Support)

Emma

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Mujafar Syed

Mujafar Syed

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