Order Processor at Enet Auto Parts Inc | Torre

Order Processor

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation CAD1.2k/month
~USD845/month
Non-negotiable
location_on
Remote (anywhere)
Posted 9 months ago

Responsibilities


Are you detail-oriented and energized by moving orders from “placed” to “delivered”? Join Enet Auto Parts, a leading Toronto-based seller of OEM and aftermarket auto parts, as an Order Processor helping customers across North America get the right parts on time. Schedule: Monday to Friday, 8:00 AM – 5:00 PM Toronto time (ET). Compensation: CAD $1,100 per month (paid monthly, stable long-term role). Salary Review: Pay increase after 3 months based on performance. 📍 Company: Enet Auto Parts. 🌍 Location: Toronto, Canada (Remote Argentina). 🛠️ Responsibilities - Create & process orders from marketplaces (eBay/Amazon) and other channels; verify part numbers, vehicle compatibility, and addresses. - Check stock & lead times; coordinate alternatives/backorders and keep customers updated. - Prepare shipments: select service, generate labels and invoices. - Track & trace: monitor shipments daily, resolve exceptions (delays, address issues, lost/damaged) and ensure on-time delivery. - Returns & RMAs: initiate return labels, restocking steps, and refunds per policy. - Recordkeeping: update CRM/Sheets, maintain order notes, and send end-of-day summaries. - Quality & accuracy: hit targets for order accuracy, on-time ship rate, and low reship/errors. 🧑‍💻 Tech Requirements - Computer/laptop (Windows/macOS) + high-speed internet (min. 25 Mbps). - Comfortable with: - Excel / Google Sheets. - Marketplaces & simple ERPs/CRMs. - Shipping tools (e.g., carrier portals). - Online part verification & basic research. - AI/chat tools to draft clear customer updates. - Teamviewer, Google Sheet, CRM and remote access apps. 📚 What We Offer - Full training provided on our products, tools, and workflows. - Growth opportunities in operations/logistics within the automotive sector. - Friendly, supportive international team. ✅ Requirements - Fluent English (spoken & written). - Strong attention to detail, time management, and follow-through. - Comfortable juggling multiple orders, shipments, and updates in parallel. - Automotive interest (or willingness to learn quickly). - Bonus: familiarity with North American carriers (UPS, FedEx, DHL, Canada Post).