Asset Reliability Technician at AssetWatch, Inc.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders, united by a common goal – To build the future of predictive maintenance. The Asset Reliability Technician reports to the Director of Field Services and is responsible for the installation, testing, and servicing of AssetWatch Condition Based Monitoring solutions at client sites based on defined specifications. The role requires travel up to 80% of the time, including overnight and air travel. The candidate will work autonomously with minimal supervision and must have professional communication skills and conduct. Responsibilities: - Work in confined industrial environments; wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear. - Develop a cohesive knowledge of company products and overall ability to adapt them in varying customer environments. - Ensure that all installed Vero product solutions are properly reviewed with assistance of the field coordination team. - Provide on-site technical support for the industrial and manufacturing customer base to ensure complete customer satisfaction. - Effectively troubleshoot and repair product installation when communication issues are present. - Communicate and maintain installation and field service records. - Manage and maintain service tools and inventory to ensure accountability of assigned company assets. - Interact with customers in a friendly and professional manner and consistently represents the company image and brand in a positive and professional manner. - Support product development team in evaluation and testing of existing and new product development. - Maintain expense account and submit accurate records weekly. - Demonstrate the desire and knowledge to understand and solve for customer needs. - Provide customers with professional and courteous service, accurate information, continuous communication, and the ability to address their expectations in an appropriate manner. - Ability to multi-task, prioritize and manage time effectively. - Exceptional organizational skills; be results-oriented with a bias for action. - Strong collaborator who can build trust and contribute to the success of the team. - Ability to synthesize the vision of the CEO and senior leadership team and translate it into to day-to-day tactical support of the organization. - Must embrace a culture of accountability. - Always behave ethically, act fairly, and take responsibility for accomplishing work goals. - Strong written and verbal communication skills necessary to effectively convey ideas.

Asset Reliability Technician

Responsibilities & more

Skills wanted:

Language(s) required:

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly