Customer Enablement Specialist (Training & Client Education | Remote LATAM) at Smart Apartment Data | Torre
Customer Enablement Specialist (Training & Client Education | Remote LATAM)
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Smart Apartment Data

Customer Enablement Specialist (Training & Client Education | Remote LATAM)

Smart Apartment Data
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Emma
Emma
You'll empower housing professionals by guiding their confident use of real-time market intelligence.
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Full-time

Legal agreement: To be defined

Compensation USD2k/month
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Remote (for Argentina residents)
Remote (for Mexico residents)
Remote (for Chile residents)
Remote (for Colombia residents)
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Emma of Torre.ai
 19 days ago

Requirements and responsibilities

About UsFor 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8bWe’re hiring a client-facing training professional to help customers learn and confidently use our platform.This role is ideal for:TrainersL&D professionalsTeachers with strong presentation skillsCustomer-facing professionalsWhat You'll DoDeliver onboarding and training sessionsGuide clients through product usageHelp customers become confident usersRequirements2+ years of experience delivering training, onboarding, or customer education sessionsExperience leading live sessions, workshops, or presentations (not just supporting training)Strong ability to explain processes, tools, or platforms clearlyExcellent communication skills suitable for U.S.-based clientsEnglish level: C1 or C2 (required)Reliable internet and professional remote setupWe’re Especially Interested In Candidates Who Have:Experience onboarding customers or users onto a tool, platform, or structured processBackground in:Customer Success / OnboardingProduct Training / EnablementLearning & Development / Corporate TrainingTeaching (with structured group delivery)Experience delivering sessions via Zoom or similar toolsFamiliarity with CRM or software tools (a plus, not required)This Role is NOT a Fit For:Customer support roles without training responsibilitiesHR onboarding focused only on internal employeesAdministrative or coordination roles without training deliveryESL/teaching roles without structured presentation or facilitation experienceWhat Makes You Stand OutExperience training adults or clientsStrong presence on video callsAbility to explain clearly and confidentlyNot a FitNo presentation or training experienceBack-office roles without communication exposureBenefits100% Remote, location independentCompensation: $2000 per month (based on relevant experience and demonstrated skills)
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