You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
28 days ago
warning
Heads-up
Requirements and responsibilities
Great job opportunity for Bengaluru, Mumbai, Remote as "Senior Leader - Customer Success At An Appropriate Level".DUTIES:You will manage enterprise client accounts and ensure high customer satisfaction.You will work on the product within loyaltyYou will drive client retention, renewals, and revenue growth opportunities.You will lead onboarding, product adoption, and smooth delivery execution.You will build strong relationships with senior stakeholders and conduct QBRs/NPS reviews.You will coordinate with Product, Tech, and Sales teams to resolve issues and improve delivery.You will lead and mentor Customer Success teams while identifying upsell and expansion opportunities.EXPERIENCE: 4-8 yrsHIRING CO: Fast paced marketing tech product company with IIM leadershipCO PROFILE:is an AI-powered SaaS company specializing in customer intelligence, personalization, and CRM automation.is a creator of SOLUS AI, a platform used by leading enterprise brands like McDonald’s India, SBI Life, and Shoppers Stop.works on advanced technologies including AI, Machine Learning, recommendation engines, and predictive analytics.CO USP:is led by senior IIM alumni and long time entrepreneurs.will help you work with top global and Indian consumer, retail, QSR brands.will let you consult and collaborate with very senior clients and make decisions that chart out their company's future.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)