Sales Engineer Associate at Dialpad | Torre
Sales Engineer Associate
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Dialpad

Sales Engineer Associate

Dialpad
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD70k - 100k/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities

• Partner with marketing, product and engineering teams to collaborate with sales reps during pre-sales to handle technical questions from prospects • Partner with Implementation Manager to be the Technical Resource in Proof of Concept managed trials and production Deployment projects • Provide pre and post-implementation support and provide post-sales follow-up, onsite technical training, onsite troubleshooting, and other technical needs • Acts as an escalation point for the Tier 2 - Customer Support Representatives to coordinate with internal resources such as engineering and product in diagnosing and ultimately resolving client issues • Work with partners to ensure best practices are being shared and followed • Basic understanding of Cloud Telephony, Video Collaboration, Networks & Security • Ability to Work Remotely
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