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Posted over 2 years ago
Responsibilities & more
🚀 Requirements:
🔺 Experience as a user specialist or similar role.
🔺 Strong customer service skills and ability to communicate effectively with internal users.
🔺 Familiarity with the Odoo system or similar enterprise software.
🚀 Responsibilities:
🔺 Act as a liaison between the Odoo system and internal users.
🔺 Address user inquiries, complaints, and feedback regarding the system.
🔺 Identify and document user requirements and issues, and communicate them to the appropriate teams for resolution.
🔺 Collaborate with cross-functional teams to ensure timely and effective resolution of user concerns.
🔺 Proactively identify opportunities for system improvements and work with the development team to implement enhancements.
🔺 Provide training and guidance to internal users on system functionalities and best practices.
🔺 Maintain documentation of user interactions, system changes, and improvements.
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