Customer Success at SolarLeadFactory | Torre

Customer Success

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Full-time

Legal agreement: To be defined

Compensation
USD50K - 65K/year
Non-negotiable
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Remote (anywhere)
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Posted over 5 years ago

Requirements and responsibilities


• Your job will be to ensure the success of our customers: solar installers. You will be at the critical nexus of product and customer! This is where the rubber meets the road. • You will have a passion for understanding the product capabilities and customer needs. Part of this role will be to refine current systems, maintain customer relationships and manage the communication between the customer and the company. • You will be the customer’s biggest hero. You should be confident & determined but always driven to find the solutions that work well for the customer and the company. • You will interface with some of the most important companies in solar & help them achieve their goals. You will work cross-functionally within our team to help product, marketing & sales.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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