About the RoleWe are looking for a highly motivated Operations Executive to support day-to-day business operations, process optimization, stakeholder coordination, and performance tracking. The ideal candidate should be detail-oriented, analytical, and capable of managing multiple operational workflows efficiently.Key ResponsibilitiesManage daily operational activities and ensure smooth execution of processes.Coordinate with internal teams including Sales, Product, Customer Support, and Finance.Monitor operational KPIs and prepare performance reports.Identify process inefficiencies and recommend improvements.Maintain operational records, dashboards, and documentation.Support customer onboarding and issue resolution.Ensure SLA adherence and operational compliance.Analyze operational data and generate actionable insights.Required SkillsStrong analytical and problem-solving skills.Excellent communication and coordination abilities.Good knowledge of Excel, Google Sheets, and reporting tools.Ability to multitask and work in a fast-paced environment.Strong attention to detail and ownership mindset.Preferred SkillsExperience with CRM, ERP, or ticketing systems.Knowledge of SQL is a plus.Familiarity with Power BI, Tableau, or reporting tools.Experience in startup, marketplace, SaaS, e-commerce, or operations environments.EligibilityBachelor's degree in Business, Commerce, Engineering, Management, or related fields.Freshers with strong analytical aptitude are encouraged to apply.0–2 years of experience in operations, business support, customer success, or process management.
4 days ago