L2 Technical Support Engineer at Mphasis | Torre

L2 Technical Support Engineer

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Full-time

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Remote (anywhere)
Shared by
Diana Montoya
5 months ago

Responsibilities


L2 Technical Support Engineer position in Pune. 0–2 years experience. Responsibilities include Windows/macOS support, desktop and laptop troubleshooting, mobile device support, remote support tools (Webex, LogMeIn, Bomgar), Citrix Virtual Apps / AWS basics, virtualization, ITSM (ServiceNow / RemedyForce), inbound call support, and strong communication skills.