Junior IT Support Technician (Remote Service Desk) at Bitmax Technologies | Torre

Junior IT Support Technician (Remote Service Desk)

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Full-time

Legal agreement: To be defined

Provide your expected compensation while applying
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Remote (for United States residents)
Shared by
Gabriela Enríquez Meléndez
about 15 hours ago

Responsibilities


Bitmax Technologies is looking for a Junior IT Support Technician to join our remote Service Desk team.This is a full-time opportunity for someone with practical technical-support or troubleshooting experience who wants to develop within a structured managed-services environment.The role includes exposure to:Windows endpoint and application supportMicrosoft 365 administration and troubleshootingTicket management and remote-support toolsNetworking, VPN, telecom, and VoIPManaged cybersecurity and security-focused escalationU.S. customers and business operationsPrior MSP or ConnectWise experience is helpful but not required. We will provide training on our systems, security controls, documentation standards, and service-delivery processes.Strong written and spoken English and Spanish.Technology That Works. Security You Trust.