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9 days ago
Requirements and responsibilities
Ustaff360 is hiring an Executive Assistant (Mental Health Practice) on a remote basis.Note: U.S. Healthcare Experience is a must.Key ResponsibilitiesExecutive and administrative support to practice leadership and providers.Calendar management, appointment scheduling, meeting coordination, and follow-up tracking.Patient communication via phone calls, voicemails, messages, and email.Coordination of referrals, prior authorizations, prescriptions, pharmacies, laboratories, and specialist communications.Management of patient records, scheduling, workflow tracking, and task coordination within EMR/EHR systems.Administrative support related to billing coordination, insurance follow-up, claims tracking, denials, payment issues, and patient billing inquiries.Development and maintenance of SOPs, trackers, reports, workflow documentation, and operational processes.Special projects and HIPAA-compliant administrative coordination.Supporting a positive patient experience through professional, compassionate, and timely communication.RequirementsMedical degree is a must.Minimum 4 years of Executive Assistant experience.Prior experience supporting a U.S.-based Mental Health, Behavioral Health, Psychiatry, Psychology, Counseling, or Healthcare Practice strongly preferred.Strong understanding of healthcare administrative workflows and patient coordination.EMR/EHR experience required.Familiarity with insurance processes, prior authorizations, and billing coordination.Excellent written and verbal English communication skills.Strong organizational skills, professionalism, discretion, and ability to work independently in a remote environment.Exceptional attention to detail, ownership, and follow-through.Salary: 150,000/-monthExperience: 4 yearsLocation: RemoteApply: hr@ustaff360.com
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