Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry, bringing fully-brandable and easily customizable payment software to our customers. We are looking for an Account Manager to join our team! Responsibilities: - Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met; - Supporting client in integration process as a middlemen between client team and technical team; - Communicate directly with clients, prepare documents to close deals, answer all questions and support requests; - Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance; - Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals. Requirements: - Proven experience in B2B customer support/account management/client success; - Ability to have serious conversations around technical subject; - Experience in working with partners from abroad; - Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline; - Understanding of e-commerce and technical side of using payment cards; - Previous experience as account manager/customer support manager/backoffice manager and similar positions for payments; - Advanced level of English, knowledge of Spanish will be an advantage. Will be a plus: - Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading; - Experience in using Postman. We offer: - Working schedule according to your time zone; - Fair remuneration; - Challenging tasks; - Professional growth; - Trainings and seminars.

Account Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

Nataliia Osmak Verified

About Akurateco:

mission:

akurateco.com/

Admin access needed