Account Manager (E-commerce Logistics) at Sagan Recruitment | Torre
Account Manager (E-commerce Logistics)
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Account Manager (E-commerce Logistics)

Sagan Recruitment
Posted by
MJ Abaquita
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You'll drive e-commerce operational excellence and client success through data-driven logistics management.
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Full-time

Legal agreement: Contractor

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Compensation
USD2K - 4K/month
Non-negotiable
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Remote (for Jamaica residents)
Remote (for Mexico residents)
Remote (for Colombia residents)
Remote (for Argentina residents)
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Posted about 2 months ago

Requirements and responsibilities

Location: Remote - (Focus: Latin America, Jamaica, or CEE) Salary Range: 2000 to 4000 USD/month Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals. About the Company: Sagan represents a high-growth organization specializing in e-commerce operations, committed to data-driven decision-making and a “quality first” philosophy to ensure client satisfaction. Position Overview: As an Account Manager (E-commerce Logistics), you will act as the primary liaison between the company and existing client accounts. This role is critical for ensuring seamless day-to-day operations, maintaining 100% inventory health, and driving long-term client retention. Key Responsibilities: Serve as the main point of contact for clients, ensuring day-to-day satisfaction and operational excellence. Manage daily operations to ensure all orders are fulfilled by the Required Ship Date. Monitor fulfillment centers (Amazon FBA/FBM, etc.) to ensure they remain 100% stocked. Produce weekly client metric reports and create/update SOPs documenting all role tasks. Improve and execute existing processes to adapt quickly to changing client needs. Qualifications: Mandatory experience in e-commerce logistics and marketplace knowledge (Amazon FBA/FBM, Shopify, Walmart). Entrepreneurial mindset, energetic personality, and a reliable "problem-solver". Ability to work independently with minimal input while focusing on outcomes. Disciplined approach using data-backed decisions. Nice-to-Haves: Proficiency in Shiphero Warehouse Management Software. Previous experience in a client-facing role for a US-based e-commerce brand.
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