Customer Service Executive – Japanese at Mango Global | Torre

Customer Service Executive – Japanese

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Full-time

Legal agreement: Employment

Compensation
MYR8k - 9k/month
~USD1.95k - 2.2k/month
Negotiable
location_on
Cyberjaya, Selangor, Malaysia
Posted 8 months ago

Responsibilities


Customer Service Executive – Japanese (Non-Native Speakers Welcome) Location: Cyberjaya, Malaysia [Onsite] Rotational Shift Job Description We are hiring Japanese-speaking Customer Service Executives for a leading global BPO organization in Malaysia. Non-native Japanese speakers with strong language proficiency are encouraged to apply. Key Responsibilities - Handle customer inquiries via phone, chat, or email. - Provide timely and accurate solutions. - Ensure high levels of customer satisfaction. - Follow process guidelines and quality standards. Requirements - Minimum 6 months experience in BPO / Customer Service. - Japanese language proficiency: JLPT N1 or N2 (mandatory). - Good English communication skills. - Minimum qualification: SPM / Diploma / Degree (preferred).