CHECK IN AGENT verified_user
Verified experience
Air France
Oct 2022 - Current (2 years 9 months)
As a Passenger Services Agent, I managed flight-related tasks, resolved passenger complaints, supervised boarding, and handled baggage issues, ensuring a smooth travel experience and adherence to safety regulations.
• Coordinated passenger services and managed flight-related tasks to ensure a seamless travel experience.
• Addressed and resolved passenger complaints, consistently prioritizing customer satisfaction and enhancing service quality.
• Supervised boarding and disembarking processes, optimizing efficiency and compliance with safety regulations.
• Administered baggage handling, including Lost & Found operations, ensuring prompt and accurate resolution of issues.
• Training to new staff members.