Customer Success Engineer (m/f/d) at Regiondo GmbH | Torre

Customer Success Engineer (m/f/d)

You'll shape the future of travel by bridging technical expertise with customer-centric solutions.
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Full-time

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Posted 3 months ago

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About UsAt Regiondo, we’re builders, doers, and difference-makers—driven by a shared mission to reshape the tours, activities, and experiences industry. Alongside our sister brands, Checkfront and Rezdy, we power more than 20,000 businesses and support over $10B in bookings globally. Our technology helps operators thrive while delivering unforgettable moments to travelers around the world.We work in an industry built on adventure, energy, and human connection—and that same spirit fuels how we show up every day. Spanning North America, Europe, and APAC, our teams are united by bold goals, a bias for action, and an unwavering commitment to delivering for our customers.But our success starts with people. Our teams are the engine behind everything we create. We value self-starters who take ownership, embrace challenges, and raise the bar—for themselves and those around them. We believe in creating space to grow, take risks, and make a real impact—and we celebrate those who lead with curiosity, grit, and drive.If you’re passionate about performance, hungry to learn, and ready to help shape the future of travel—this is your kind of place. Let’s build, grow, and win together.About the roleThis role acts as the technical backbone of the customer journey, bridging sales, onboarding, and success teams to deliver seamless integrations and exceptional partner experiences. By combining technical expertise with a customer-centric mindset, this position ensures that every partner—from first demo to long-term optimization—benefits from scalable, efficient, and innovative solutions.You’ll play a key role in empowering commercial teams, accelerating onboarding through smart automation and documentation, and driving continuous improvement across the product ecosystem. Your insights will directly influence the product roadmap and operational excellence, helping the company achieve its mission to simplify and elevate how leisure and activity operators sell and manage their business online.
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