Transaction Settlement Specialist - West (Fully Remote) NASHVILLE, TN at EXp Realty | Torre
Transaction Settlement Specialist - West (Fully Remote) NASHVILLE, TN
EXp Realty
EXp Realty

Transaction Settlement Specialist - West (Fully Remote) NASHVILLE, TN

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Full-time

Legal agreement: Employment

Compensation
USD40K - 70K/year
Non-negotiable
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Hybrid (United States)
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Visa sponsorship: To be discussed/negotiated
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Published almost 5 years ago

Responsibilities & more

• Supports payment processing with a focus on the following areas: (1) Individual Agents (2) Teams Transactions (e.g. Mega, Large Teams) (3) State / Geo Based Transactions (e.g. CA, FL, TX, etc) • Works within a cloud-based real estate transaction management platform. • Identifies and communicates areas of improvement to the Transaction Payment Processor Tier 2; always identifying and recommending process improvements to help with overall agent experience • Organize transaction documents and check for accuracy between all systems • Respond to agents’ questions in a timely and professional manner; • Review of transaction data, preparation of Commission Disbursement Authorizations and settlement of files • Complete daily tasks in a timely efficient manner • Works closely with the Brokerage Operations team to assist in document review and reminders of the status of a file • Review transaction documents and incoming settlement statements to ensure documents match Enterprise before settling files • Able to work with agents and settlement companies to identify and resolve errors on file • Greet Agent/New Recruits in cloud-based office and provide education of services provided • Performs other duties as assigned • Strong attention to detail in reviewing documents and entering data is required • Assist the immediate needs of agents and brokers • Ability to maintain confidentiality and work well with agents • Work independently, resolve problems in a timely manner.
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