Director, IT Support Operations

Cutshort

Emma

Emma highlights

This highlight was written by Emma’s AI. Ask Emma to edit it.

Full-time

Legal agreement: To be defined

Provide your expected compensation while applying

Remote (anywhere)

Shared by

about 1 month ago

Lead IT support operations for a growing BPO focused on exceptional customer experiences.We're hiring a Director, IT Support Operations to provide strategic and operational leadership for our IT support contact center solutions. You'll oversee multiple IT Support Operations Managers, ensuring high-quality, efficient service delivery across various channels.We're looking for someone with a strong background in BPO IT support leadership, experience managing large teams, and a proven ability to meet SLAs and client expectations.This is a remote role.

User since: Jul 2026

About Cutshort:

Every 3rd premium engineer in India is on Cutshort. They come here because they get discovered by quality companies that are actually hiring — not buried in a pile of 500 applications on a generic job board. Better response rates, relevant roles, no spam. For companies, Cutshort is a hiring platform that delivers a shortlist of candidates who actually fit your role — so you spend less time filtering and more time hiring. It covers tech and tech-adjacent roles: engineering, data science, product management, UX/design, customer success, tech sales, GTM, HR/TA, and marketing. Founded in 2015. Headquartered in Pune, India. Looking for your next role? https://cutshort.io Hiring tech talent? https://cutshort.io/hiring

Reputation:

Signalers: 1

Domain created: Apr 2016

cutshort.io/

learn more about Cutshort

To edit the organization's information go to Cutshort's team genome.

Admin access needed

Cutshort has to validate your admin access to edit their information. You won’t be able to edit until it is approved.

Director, IT Support Operations

Emma

Responsibilities

Skills wanted: