Job DescriptionBitPay, Inc. is looking for a highly motivated KYC Manager to join our Compliance and Risk team and play an important role in shaping our compliance programs and ensuring BitPay remains at the forefront of compliance in the crypto space.As a key leader, you will shape our KYC program and operations in a rapidly evolving industry, working closely with the Chief Compliance Officer, VP of Customer Success, regulators, external partners, and internal teams across all functions. Your leadership will be critical in fostering strong cross-functional communication, cultivating a compliance-first culture to support the company’s growth.ResponsibilitiesLead our KYC Operations team by providing day-to-day oversight and mentoring the existing teamMaintain in-depth knowledge of U.S. and global KYC laws and regulationsDraft and maintain the group-level KYC program and standard operating proceduresCollaborate closely with the Sales team to support onboarding of global clientsMaintain and enhance the customer risk scoring methodologyImplement and oversee the Enhanced Due Diligence (EDD) ProgramCoordinate with various teams for training, escalations, and program enhancementsConduct QA on completed KYCMaintain oversight of all KYC vendorsRequirementsAt least 5 years of KYC program experience including legal entity and individual onboardingProven leadership experience managing and mentoring a KYC/AML team including day-to-day oversight and performance developmentStrong operational mindset; comfortable with leading day-to-day operations for customer onboardingExperience using industry-leading KYC vendorsExperience working with the Product and Engineering teams on building KYC controlsStrong communication skills across various levels of an organizationProficiency with Google Workspace productsBachelor’s degree or equivalent work experienceCAMS or CFCSWhat We OfferCollaborate with a team of intelligent, enthusiastic individualsThrive in a rapidly expanding crypto company with global reach, where your contributions make a tangible impactWork remotely with a generous vacation policy, including the opportunity to take a sabbatical and select your own holidaysAccess to continuous learning and development opportunities, supported by professional development reimbursementCompetitive salary package with comprehensive benefits, including telemedicine, life insurance, disability insurance, vision coverage, 401k, travel assistance, fully covered medical and dental plans, and moreOption to receive payment in cryptocurrency, along with a crypto match programStock option awards are available to all employeesHome office allowance, reimbursement for internet/cell expenses, and complimentary Amazon Prime and Spotify subscriptionsAbout the CompanyBitPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Important NoticeWe are committed to a safe and secure hiring process. All roles and communications are shared only through our official channels and with employees of BitPay and applications are posted via our official careers page. We will not message you via social media direct messages or websites not affiliated with BitPay to recruit or collect personal information. To protect yourself from fraud please ensure that you are applying to BitPay through our official BitPay Career Page and take the following steps if you notice anything suspiciousBitPay will never ask you to install remote access tools such as TeamViewer or AnyDeskShare SSN or banking details before a formal written offer from BitPay People OpsInterview via personal email domains, text, or messaging appsPay fees, purchase equipment, or send money cryptocurrency or gift cards for any reasonHow to verify legitimate BitPay recruitingEmails will come only from bitpay com, ending with bitpay com emailsInterviews are conducted via Google Meet links ending in meet.google.comOpen roles are listed at bitpay com careersIf you receive a suspicious message claiming to be BitPayDo not click links or provide informationReport as spam or phishing to your email providerVerify the role at bitpay com careers
