We’re opening a Project-Based Remote opportunity for a confident and customer-focused individual to join our growing beauty e-commerce operations team.POSITIONCustomer Support & Order Confirmation SpecialistYOUR KEY RESPONSIBILITIESCOD Order ConfirmationContact customers and professionally verify and confirm Cash-on-Delivery orders.Customer CommunicationHandle customer questions through WhatsApp, calls, and social media DMs regarding orders, delivery, tracking, and products.Returns & ExchangesHandle customer concerns professionally and help create a smooth customer experience.Order ManagementKeep order information, customer notes, and delivery updates accurate and organized.⭐ WHO WE’RE LOOKING FORConfident and professional in communicationExcellent in Urdu communicationPolite, patient, and customer-focusedComfortable speaking with customers on callsResponsible and organizedAble to work independently in a remote environmentFamiliar with Google Sheets / Shopify / WooCommerce is a plusPunjabi or English communication skills are an additional advantage💼 POSITIONWork Type: Remote | Project-BasedFocus: Customer Support + COD Order ConfirmationExperience: 6 months–1 year preferredFreshers: Welcome if you have strong communication skillsWe’re making the first step simple.You do NOT need to send a CV or portfolio at this stage.If you believe you have the communication skills, confidence, and right attitude, send us a short voice introduction on WhatsApp.In your voice message, briefly tell us:Your nameYour experience or backgroundWhy you think you’re a good fit for this roleWhatsApp: +92 335 980 4186After reviewing the voice introductions, shortlisted candidates will be invited for a short interview.We value potential, communication, professionalism, and attitude — not just what's written on a piece of paper.

Customer Support & Order Confirmation Specialist (Remote, Project-Based)

Emma

Responsibilities

Skills wanted:

Language(s) required:

Muhammad Awais Sarwar

Muhammad Awais Sarwar

About AGI Digital Dost:

agi-agency.vercel.app/

Admin access needed