Scheduling & Operations Coordinator (Remote) at Sagan Recruitment | Torre

Scheduling & Operations Coordinator (Remote)

You will coordinate schedules and operations to optimize client-technician connections remotely
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Full-time

Legal agreement: Contractor

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Compensation
USD2K - 2.5K/month
Non-negotiable
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Remote (for Colombia residents)
Remote (for Chile residents)
Remote (for El Salvador residents)
Remote (for Honduras residents)
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Posted 4 days ago

Responsibilities & more


Job Title: Scheduling & Operations Coordinator (Remote) Location: Remote (LATAM preferred) Compensation based on experience Work Schedule: Monday – Friday, 7:00 am to 5:00 pm CST (Chicago Time) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals. About the Company: Sagan represents a growing U.S.-based services company that relies on a reliable, detail-oriented operations team to deliver outstanding service to customers. The culture is collaborative and service-driven, with a strong emphasis on organization and clear communication. Position Overview: We are seeking a Scheduling & Operations Coordinator to support scheduling, customer communication, and day-to-day operational tasks. This role is central to ensuring smooth coordination between customers and technicians, as well as providing reliable administrative support. Key Responsibilities: Coordinate technician schedules and customer appointments. Serve as the first point of contact for customer communications via phone and email. Manage basic administrative tasks, including updating records and tracking schedules. Prepare and update spreadsheets (Excel/Google Sheets) to support operations. Provide general support to the operations team as needed. Qualifications: Strong English fluency (spoken and written) to handle U.S. customer communications professionally. Prior experience in scheduling, operations, or administrative support roles. Proficiency with Microsoft Excel and/or Google Sheets. Excellent organizational and multitasking skills. Strong communication and customer service orientation. Nice-to-Haves: Experience using tools like Trello, Slack, or other scheduling/project platforms. Prior work supporting technicians, service teams, or field staff. Familiarity with U.S. time zones and work culture.
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