Call Center Customer Service Representative at Storsafe Self Storage | Torre
Call Center Customer Service Representative
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Storsafe Self Storage

Call Center Customer Service Representative

Storsafe Self Storage
Posted by
Matt Bilski
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD800 - 1k/month
Negotiable
location_on
Remote (for Argentina residents)
Remote (for Colombia residents)
flightsmode
Visa sponsorship: No
Posted about 1 year ago

Responsibilities

Description: We are seeking a dedicated and experienced Virtual Call Center Customer Service Representative (CSR) to join our team and support Storsafe Self Storage call center operations. This is a full-time position, requiring 40 hours per week. Primary responsibilities: • Answer inbound phone calls from customers. • Make outbound sales calls. • Follow up on customer emails to ensure resolution and satisfaction. • Manage and respond to customer chats. • Assist customers with various issues and provide effective solutions. • Handle sales and rentals of storage units. The ideal candidate will have a strong service orientation, excellent communication skills, and proven ability in de-escalation techniques to manage challenging customer interactions professionally. We seek a proactive individual who can efficiently manage multiple communication channels and contribute to a positive customer experience.
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