CS Operations Specialist at Beyond The Savannah | Torre
CS Operations Specialist
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Beyond The Savannah

CS Operations Specialist

Beyond The Savannah
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You'll drive operational excellence and strategic alignment by optimizing cross-functional processes.
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Full-time

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Shared by
Juan Palo Rodriguez Montoya
 24 days ago

Requirements and responsibilities

What they’re looking for:2+ years in CS Ops, RevOps, Sales Ops, Solutions Engineering, or a technical Customer Success role, with real exposure to cross-functional stakeholder managementDemonstrated experience defining scope on incoming requests, pushing back when needed, and aligning stakeholders before work beginsGood logical thinking, able to structure a problem, identify what's missing, and reason through tradeoffs before jumping to a solutionClear communicator, can explain technical work in plain language without dumbing it down or drowning people in detailComfortable with ambiguity in cross-functional work; process-first mindset with documentation disciplineBilingual: English + SpanishHands-on experience with a major CRM, Salesforce preferred; HubSpot or similar acceptableExperience with a ticketing platform, Zendesk preferred; Intercom, Freshdesk, or similar acceptableIntermediate SQL, comfortable with SELECTs, JOINs, aggregations, and window functions
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