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Posted 6 months ago
Requirements and responsibilities
About LumafieldLumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it. Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively. We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA.About the role:The Enablement Engineering team at Lumafield guides our customers’ first interactions with our products, delivering technical hands-on training, managing onboarding, and maintaining our customer-facing training material in light of a continuously growing product.They work with both new and existing customers to ensure customers are equipped to capture scans, identify critical features and defects, and integrate those insights into their engineering and quality control processes. This is a customer-facing, hands-on role that blends technical expertise with teaching and consultative skills, and involves frequent travel.The team lead will manage a technical team and have overall responsibility for the quality and effectiveness of trainings, as well as play a key role in building and scaling this function.
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