Outbound customer support representative at SupportNinja | Torre

Outbound customer support representative

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Full-time

Legal agreement: Employment

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Remote (for Philippines residents)
Posted over 3 years ago

Responsibilities


📞 Call customers that have shown interest in our client's services to review and qualify the customer for eligibility. 💡 Answer product/service related questions to secure the client's commitment to proceed. 📝 Adhere to the recommended Sales Playbook and documented processes. 🧠 Must be resourceful and be creative in providing options/alternative solutions. 💪 Understand and overcome objections. 🖥️ Utilize a CRM and other tools to progress each lead through the prescribed workflow. 🤝 Flexibility to take on administrative tasks in support of the sales process.