About the Role:
- You have spent years in the trenches — provisioning infrastructure, responding to incidents at 2am, optimizing pipelines nobody else understood.
- You started writing about it: a blog post here, a talk at a meetup there, a README that people actually read.
- This role is for you.
About the Platform:
- We are building the agentic OS for DevOps, a platform where AI agents make cloud environments self-building, self-governing, self-healing, and self-optimizing.
- Think autonomous incident remediation, natural language infrastructure provisioning, and full-stack observability without the vendor lock-in.
- We need someone who understands this world from the inside and can explain it to the engineers living in it every day.
Platform Areas:
- AI SRE: AI agents that detect, diagnose, and remediate production incidents — eliminating toil and closing the gap between alert and resolution.
- Infrastructure & Platform Engineering: AI-powered automation on enterprise-grade Terraform, letting developers provision production-ready infra directly from their IDE using natural language. No tickets. No waiting.
- Managed Open Source Observability: Full-stack visibility without proprietary costs or the manual burden of managing your own OSS stack.
What You Will Actually Do:
- Create technical content that engineers trust.
- Write blog posts, tutorials, and guides that come from real hands-on experience — not marketing fluff.
- Produce demo videos and screencasts that show the product working in realistic scenarios.
- Build technical case studies, white papers, and solution briefs that speak to both practitioners and decision-makers.
- Build things people can actually try.
- Create and maintain demo apps, proof-of-concepts, and sandbox environments.
- Design reference architectures and implementation templates.
- Deliver technical presentations for webinars and events.
- Be present in the community.
- Engage with DevOps and SRE communities where the real conversations happen.
- Gather feedback from technical users and bring it back to product and content strategy.
- Contribute to open-source initiatives and monitor what is moving in the industry.
- Work across teams.
- Collaborate with Marketing, Product, Engineering, and Sales to align content with what actually matters.
- Partner with Customer Success to surface real use cases and success stories.
- Support sales engineering with technical collateral that holds up under scrutiny.
What We Are Looking For:
Technical Foundation:
- Strong software development background with real coding experience (Python, JavaScript, Go, or similar).
- Hands-on experience with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code — especially Terraform.
- Solid understanding of DevOps practices, CI/CD pipelines, and modern workflows.
- Familiarity with SRE practices, incident response, and observability tools (Prometheus, Grafana, OpenTelemetry, or similar).
- Experience with containerization (Docker, Kubernetes) and microservices.
Communication & Content:
- Excellent written and verbal English — you can explain a complex system without losing the reader.
- You have created technical content before: blogs, videos, documentation, talks — and you have something to show for it.
- Strong instinct for storytelling without sacrificing technical accuracy.
Experience:
- 3–5 years in DevOps, SRE, or a closely related technical role.
- 1–2 years creating technical content, in developer relations, or in a role where communication was part of the job.
- A portfolio you are proud of: GitHub, blog, YouTube, conference talks — anything that shows you can do both.
Nice to Have:
- Experience with infrastructure automation or configuration management.
- Familiarity with video editing tools (ScreenStudio, Final Cut Pro, Adobe Premiere, Camtasia).
- Background in CS, Engineering, or a related field.
- Familiarity with CMS and marketing automation tools.
- Understanding of SEO for technical content.
- Public speaking experience.
- Active presence in developer communities (GitHub, Stack Overflow, etc.).
About the Team:
- We are building an AI-driven platform that makes DevOps autonomous.
- If you get excited about the intersection of infrastructure, reliability, and AI — and you want to shape how that story gets told to the engineers who live it — this is the role.
What We Offer:
- Real influence over the technical narrative of an innovative product.
- Collaborative, inclusive team that values engineering depth.
- Professional development and learning opportunities.
- Competitive compensation and benefits.
- Fully remote, flexible work.
