Outbound Sales Representative at ExpertiseLocal | Torre

Outbound Sales Representative

You'll drive community impact by expertly managing full-cycle business partnerships and ensuring quality.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation is to be agreed upon.
location_on
Remote (anywhere)
Shared by
Emma of Torre.ai
about 18 hours ago

Requirements and responsibilities


Professional SummaryVersatile Outbound Sales Representative and Success Team Agent specializing in the end-to-end lifecycle of business partnerships. Expertly manages both Pre-Sales acquisition and Post-Sales account management to ensure a seamless experience for business owners. Dedicated to identifying high-quality professionals through a rigorous selection process and maintaining those relationships to drive long-term community impact and customer satisfaction.Core Experience: Pre & Post-Sales Account ManagementFull-Cycle Relationship Management: Transitioning seamlessly from initial outbound discovery to active account success, serving as the consistent point of contact for business partners.Success-Driven Onboarding: Leading the post-sale phase by ensuring new partners are successfully integrated into the platform and understand the standards of our hand-picked selection process.Proactive Account Retention: Monitoring the health of active accounts within the Success Team framework, addressing partner needs before they escalate into friction points.Strategic Re-engagement: Identifying and resolving obstacles for inactive or "Abandoner" accounts to bring qualified professionals back into the active network.Quality Assurance & Alignment: Verifying that all partners continue to meet the objective qualification standards required to maintain the integrity of our recommendations.Competency Requirement1+ year outbound sales or tele-sales experience, preferably remote.Strong verbal and written communication skills.Attention to detail and ability to multitask.Comfortable with CRM and remote collaboration tools (MS Office, Google Workspace, Salesforce, ZenDesk).Key Professional CompetenciesConsultative Sales: Engaging with business owners to understand their objectives and demonstrating the value of being featured as a top-tier local professional.Account Growth: Identifying opportunities for partners to expand their reach or adopt additional services that align with their business goals.Problem-Solving: Identifying friction in the account lifecycle and proactively implementing resolutions to ensure partner success.Operational Alignment: Working closely with the Outbound Sales Team Lead to hit monthly initiatives and maintain high-touch service levels.WHO WE AREAt Expertise, we strive to support the best providers in their efforts to serve their local communities. We stand behind every recommendation and we celebrate every happy customer. With over 400,000 providers across more than 200 different industries, we dive deep into figuring out what makes each provider the best in their area of expertise and how to help the reader find the right professional for them. We’re a small and mighty team recently acquired by Marketplace Inc. (ForbesAdvisor). Since 2016 we have built a website that services over 9 million annual visitors and connects them with thousands of local professionals.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
check_circle

Payment confirmed

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.