Enterprise Customer Success Manager at Sigma Computing | Torre
Enterprise Customer Success Manager
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Sigma Computing

Enterprise Customer Success Manager

Sigma Computing
Emma
Emma
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Full-time

Legal agreement: Employment

Compensation
USD132k - 165k/year
location_on
Remote (for United States residents)
Shared by
Cata Morales
 3 months ago

Responsibilities

Sigma Computing is looking for an Enterprise Customer Success Manager to support enterprise clients using cloud analytics and AI-powered business intelligence tools.About the roleThis opportunity is ideal for someone who enjoys working closely with enterprise customers while helping them unlock real business value through data. The position combines strategic relationship management with analytics expertise, making it a strong fit for experienced SaaS customer success professionals.You would be guiding high-value accounts, improving customer retention, identifying expansion opportunities, and helping teams make smarter data-driven decisions using Sigma’s platform.Key responsibilitiesBuild trusted relationships with enterprise stakeholdersHelp customers maximise platform adoption and engagementIdentify upsell and growth opportunities across accountsPartner with product teams to advocate for customer needsDeliver training sessions, workshops, and onboarding supportCreate success strategies aligned with business goalsIdeal candidate7+ years of experience in customer success, account management, or consulting within SaaS or analyticsStrong understanding of business intelligence and cloud analytics toolsComfortable working with SQL, data visualisation platforms, and enterprise data environmentsExperience with Snowflake, Databricks, BigQuery, or Redshift is highly valuedStrong communication and relationship-building skillsStartup experience is a bonusWhat makes this role stand outSigma is continuing to grow rapidly in the AI and analytics space after raising $200M in Series D funding. Alongside competitive compensation, employees also receive equity, flexible time off, healthcare benefits, paid parental bonding time, retirement plans, and more.ResuFlex is always sharing opportunities for professionals looking to grow in tech, SaaS, customer success, and remote work 🌍Know someone who would be a strong fit? Send this their way or apply while the role is still open.
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