Solution Architect - Business Process & Implementation at Apprize Technology Solutions | Torre
Solution Architect - Business Process & Implementation
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Apprize Technology Solutions

Solution Architect - Business Process & Implementation

Apprize Technology Solutions
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Freelance
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Remote (anywhere)
Posted 3 months ago

Responsibilities and deliverables

Summary: - A Solution Architect provides leadership and direction to the on-site implementation team on the design and execution of the solution and definition of business process workflows that accompany the solution. - The aim of this role is to take ownership of a solution within an implementation project and architect software solutions that solve the customer’s business problem, while generating maximum value for the customer. Responsibilities: - Responsible for the overall product and business solution design and delivery aspects of implementation. - Assists Project Managers in planning efforts including detailed project plan and work breakdown structure based on the specific phase and need of the project. - Facilitates and leads business diagnostics, process analysis, and design workshops to help flush out as-is and desired to-be solution states. - Writes a solution design document to support business requirements. - Leads the writing of functional specifications during the design phase of the project that supports the documented solution design. - Develops functional business process test scripts which outline new or updated end-user functional processes supported by the solution design. - Prepares for and conducts customized end-user training workshops to support application training content outside of base application knowledge and Blue Yonder Certifications. - Acts as a thought leader in their product solution area of focus and applies that knowledge to customer situations. - Provides advice to customers regarding industry best practices and process methodology. - Recognizes and highlights incremental revenue opportunities with existing customers and projects. - Serves as a functional liaison and attends and contributes to key meetings between the project team, key customer contacts, and customer users, up to and including key executive project sponsors. - Understands how the WMS solution can be configured and delivered to better facilitate customer business processes. - Sets up and coordinates user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners. - Follows up on cases opened with Support Services to help in resolving defects for the customer. - Provides non-technical end-user support during the go-live and post-go-live period. - Ensures knowledge transfer is conducted with key customer project team and end-users to maximize customers’ success after project roll-off. - Communicates project risks that may have a negative impact on the project schedule, scope, or budget. - Escalates project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope, or budget. - Communicates and supports the business cases to the Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.
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