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A client's automation breaks at 2am and no leads are getting routed. Can you find the failure point, fix it, and make sure it never happens again? Do you think in triggers, conditions, and edge cases — not just clicks? If you're the person other people come to when the system stops working, keep reading.We're hiring a GoHighLevel Admin / Operations Specialist on behalf of a U.S.-based marketing agency serving home service and remodeling brands. You'll be the person who builds, maintains, and troubleshoots the GoHighLevel infrastructure that our clients' businesses run on — pipelines, workflows, automations, integrations, and reporting.This is an operations role, not a marketing role. Your job is to make the machine run correctly, every day, for every client. When it works, nobody notices. That's the goal.Your First Week: Paid Certification TrainingEvery specialist we place starts with one full week (Monday–Friday) of advanced, paid GoHighLevel training, ending in a certification exam.You'll be trained on our standards for workflow architecture, snapshot deployment, integrations, and troubleshooting — then tested on them. Passing the certification is required to move into the full-time role. We invest in this because we hold our specialists to a higher standard than a typical GHL admin, and we'd rather train you properly than hand you a login and hope for the best.If you already hold a GoHighLevel certification or have deep platform experience, tell us — it factors into where you land in the pay range.What You'll DoBuild & AutomateBuild and maintain advanced GoHighLevel workflows, triggers, and automations across multiple client sub-accountsSet up and manage pipelines, opportunity stages, custom fields, custom values, and tagsBuild and deploy snapshots, funnels, forms, surveys, and calendarsConfigure integrations and connections (webhooks, Zapier/Make, third-party tools, tracking and conversion events)Operate & TroubleshootMonitor automations daily and catch failures before the client doesDiagnose broken workflows, missed triggers, routing errors, and data issues — then document the fixManage A2P 10DLC registration, domain and email setup, phone number provisioning, and deliverability basicsMaintain data hygiene: duplicates, tagging standards, contact records, and reporting accuracySystems & DocumentationWrite and maintain SOPs so every build is repeatable, not dependent on memoryStandardize account structure so any team member can pick up an account and understand itBuild dashboards and reporting views that give the team and clients clear visibilityOnboard new client accounts from a blank sub-account to fully operationalCollaborationWork alongside media buyers, copywriters, and video editors — you're the operational backbone that connects their work to the client's CRMTranslate what the team needs into a system that delivers itFlag issues early and bring solutions, not just problemsWhat We're Looking For2+ years of hands-on experience administering GoHighLevel (or a comparable CRM/automation platform such as HubSpot, Keap, or ActiveCampaign, with proven GHL ability)Genuine workflow-level thinking: you can map a multi-step automation with branching conditions, wait steps, and failure paths — and explain why you built it that wayStrong troubleshooting instincts and the patience to trace a problem to its actual root causeComfort managing multiple client sub-accounts without dropping detailsWorking knowledge of integrations: webhooks, APIs, Zapier or MakeClear written English — much of this role is documentation and async communicationOrganized, methodical, and proactive — you notice what's broken before you're toldReliable home office setup with stable, high-speed internetAvailability to work Monday–Friday with at least 4 hours of overlap with U.S. Pacific business hours (9am–5pm PT). The mandatory training week is scheduled during U.S. business hours.Nice to HaveExisting GoHighLevel certificationAgency-side experience managing GHL for multiple clientsExperience with home services, construction, remodeling, or local lead generationBasic HTML/CSS or custom code snippets in funnelsExperience with A2P 10DLC, email authentication (SPF/DKIM/DMARC), or deliverability troubleshootingExperience writing SOPs or training other adminsWhen you apply, include the word BLUEPRINT in the "Anything else you'd like us to know?" field. This is how we know you read the full post.What's Included$6.00 – $9.00 USD/hour, paid in USD (approx. ₱64,000 – ₱96,000/month full-time) — placement in the range depends on experience, prior certification, and demonstrated skillOne week of paid advanced GoHighLevel training and certification, provided by usAfter 90 days: performance bonuses tied to account health and client retention kick inAfter 90 days: HMO coverage on your terms — choose the HMO plan that fits you (and your family), and we cover it through a monthly healthcare benefit. You pick the provider; we pay for it.Fully remote, full-time positionClear growth path into a Senior Operations Specialist role as the team scalesWork with a fast-moving U.S.-based team in the home service industryHow to ApplyComplete the application below. You'll be asked to walk us through one advanced workflow or automation you built: what problem it solved, how you structured the triggers and conditions, what edge cases you accounted for, and what broke along the way.Be specific — this is the single most important part of your application, and vague answers will not advance.We read every qualified application personally. No fees are charged at any stage of hiring, ever.This position is placed through RevStone, a managed staffing company supporting U.S.-based businesses. RevStone handles your onboarding, payroll, HR, and benefits — so you can focus on the work.
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