Customer Success Manager at Exsis Digital Angels S.A.S | Torre
Customer Success Manager
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Exsis Digital Angels S.A.S

Customer Success Manager

Exsis Digital Angels S.A.S
Posted by
Diana Pulido
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD1.5k - 1.5k/month
Non-negotiable
location_on
Remote (specific timezone)
public
GMT-09:00 to GMT-01:00
Posted about 3 years ago

Responsibilities

🔵 Requirements: ◽️ A bachelor's degree and at least one year of experience in a customer-facing role. ◽️ Possess strong phone, written, and verbal communication skills with excellent presentation skills. ◽️ Excellent multitasking and project management skills (a PMP certification is preferred). ◽️ Solid use of Microsoft 365 and understanding of Microsoft products. 🔵 Responsibilities: ◽️ Customer relationship management - nurture and establish relationships with key reseller stakeholders to enable quality solution planning, delivery execution, and governance with selected customers. ◽️ Account planning - you will partner with your pre-sales team peers to drive conversations with resellers that define and prioritize the strategic alignment between their customer's objectives and your company goals. ◽️ Opportunity and pursuit management - you will monitor customer consumption behavior to bring forward insights to resellers to support them in identifying and producing new opportunities. ◽️ Technical skilling - you will build technical competency that supports customer advice, connecting their business goals to Microsoft solutions.
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