Customer Service Representative - Calls Team at Stealth Mode Three, LLC | Torre

Customer Service Representative - Calls Team

Freelance
Recurrent
Compensation USD3/hour
location_on
Remote (anywhere)
Shared by
Gabriela Enríquez Meléndez
5 months ago

Responsibilities


What You'll DoOwn inbound customer calls with confidence, clarity, and warmthResolve orders, returns, and account issues in real timeSpot upsell and cross-sell opportunities and act on themLog accurate notes, manage follow-ups, and collaborate across teamsOccasionally jump into chat and email when neededWho We're Looking ForExcellent spoken English - this is non-negotiable for our calls teamExperience in customer service, call centers, or salesA natural ability to listen, build rapport, and closeComfortable multitasking in a fast-paced, 24/7 environmentSelf-starter with your own reliable WFH setupSchedule & PayRemote | Fixed 9-hour shifts (1-hour unpaid break included)6 days/week | 1 rest day (Saturday or Sunday, CDT)24/7 operations; shift assigned based on business needsHourly rate: $3 USD/hourWhat You NeedLaptop/desktop computerNoise-cancelling headsetStable, high-speed internet connectionCRM/computer proficiency⚠️ Important DetailsIndependent contractor-style role (no-work-no-pay basis)No statutory benefits providedTwo unplanned absences may result in terminationTwo-week notice required for resignationWe're a fast-growing US e-commerce company serving customers across the United States, UK, Australia, New Zealand, and Canada; and our voice support team is the heartbeat of that experience.We only accept applications via email. Send your resume to:hr@stealthmodethree.comhr@imprintnow.com