Customer Service Representative - Calls Team at Stealth Mode Three, LLC | Torre
Customer Service Representative - Calls Team
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Stealth Mode Three, LLC

Customer Service Representative - Calls Team

Stealth Mode Three, LLC
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You'll drive customer satisfaction and growth for a leading e-commerce brand.
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Freelance
Recurrent
Compensation USD3/hour
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Remote (anywhere)
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Shared by
Gabriela Enríquez Meléndez
 16 days ago

Requirements and responsibilities

What You'll DoOwn inbound customer calls with confidence, clarity, and warmthResolve orders, returns, and account issues in real timeSpot upsell and cross-sell opportunities and act on themLog accurate notes, manage follow-ups, and collaborate across teamsOccasionally jump into chat and email when neededWho We're Looking ForExcellent spoken English - this is non-negotiable for our calls teamExperience in customer service, call centers, or salesA natural ability to listen, build rapport, and closeComfortable multitasking in a fast-paced, 24/7 environmentSelf-starter with your own reliable WFH setupSchedule & PayRemote | Fixed 9-hour shifts (1-hour unpaid break included)6 days/week | 1 rest day (Saturday or Sunday, CDT)24/7 operations; shift assigned based on business needsHourly rate: $3 USD/hourWhat You NeedLaptop/desktop computerNoise-cancelling headsetStable, high-speed internet connectionCRM/computer proficiency⚠️ Important DetailsIndependent contractor-style role (no-work-no-pay basis)No statutory benefits providedTwo unplanned absences may result in terminationTwo-week notice required for resignationWe're a fast-growing US e-commerce company serving customers across the United States, UK, Australia, New Zealand, and Canada; and our voice support team is the heartbeat of that experience.We only accept applications via email. Send your resume to:hr@stealthmodethree.comhr@imprintnow.com
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