Full Stack Developer with Cisco Finesse Experience at Gracemark Solutions | Torre

Full Stack Developer with Cisco Finesse Experience

You will innovate contact center solutions, integrating full-stack expertise with Azure and Cisco Finesse.
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Full-time

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Engagement length: 6 months

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Posted 5 months ago

Requirements and responsibilities


We are seeking a highly skilled and experienced Full Stack Developer to join our team. The ideal candidate will have a strong background in full-stack development, with specific expertise in Cisco Finesse softphone development, Java-based applications, and Azure API Management (APIM). This role is responsible for designing, developing, and maintaining robust and scalable applications across the entire software stack, with a particular focus on integrating and enhancing contact center solutions. Responsibilities: * Design, develop, and maintain full-stack applications using Java and related frameworks (e.g., Spring Boot, Hibernate). * Develop and customize Cisco Finesse softphone solutions, including gadget development, API integration, and user interface enhancements. * Implement and manage API gateways and policies using Azure API Management (APIM), ensuring secure and efficient API consumption. * Integrate Finesse softphone solutions with enterprise systems and third-party applications. * Collaborate with product owners, business analysts, and developers to gather requirements, design solutions, and deliver high-quality software. * Perform code reviews, unit testing, and integration testing to ensure code quality and application stability. * Troubleshoot and debug complex technical issues across the full stack. * Stay updated with emerging technologies and industry best practices in full-stack development, contact center solutions, and cloud platforms. * Contribute to the continuous improvement of development processes and tools. Qualifications: * Bachelor's degree in Computer Science, Software Engineering, or a related field. * Proven experience as a Full Stack Developer with a portfolio of successful projects. * Extensive experience with Java and related frameworks (e.g., Spring Boot, Spring MVC, Hibernate). * Demonstrable experience in Cisco Finesse softphone development, including Finesse APIs and gadget development. * Solid understanding and hands-on experience with Azure API Management (APIM), including API gateway configuration, policy creation, and security implementation. * Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern JavaScript frameworks (e.g., Angular, React, Vue.js). * Experience with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cosmos DB). * Experience developing and optimizing CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitHub) to automate build, test, and deployment processes. * Familiarity with cloud platforms, particularly Microsoft Azure. * Strong understanding of RESTful API design principles and best practices. * Experience with version control systems (e.g., Git). * Excellent problem-solving, analytical, and communication skills. * Ability to work effectively in an Agile development environment.
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