About Relay CommerceRelay Commerce is building a portfolio of software solutions to help merchants scale e-commerce and simplify their marketing tech stack. Powered by a centralized customer data platform, Relay’s suite of software tools allows merchants to automate key revenue generation workflows to drive organic growth and increased profitability.The Relay ecosystem currently consists of seven software products that accelerate merchant revenue growth through email marketing automation, user-generated content management, on-page conversion optimization, retention analytics, and bookings management. Relay’s products are established as key tools in the SMB e-commerce revenue generation stack, servicing more than 35K customers globally that collectively generate >$1BN in GMV annually.Relay is actively building the ecosystem by acquiring commerce enablement tools primarily serving e-commerce merchants on platforms including Shopify, BigCommerce, and Wix. Relay acquires ‘ready to scale’, oftentimes bootstrapped businesses, and invests in people, processes, and products to accelerate the product roadmap and growth.About the RoleWe're looking for a detail-oriented Finance & Accounting Analyst with 5–7 years of experience to support our multi-entity accounting operations and business unit financial reporting. This role bridges accounting execution and finance analysis: you'll work closely with our Assistant Controller on month-end close while also partnering with business unit GMs on financial performance and reporting.You'll report to our US-based Director of Finance and work hands-on in QuickBooks Online, Ramp, Syft, and Google Sheets. Beyond executing established processes, you'll improve them by identifying inefficiencies, strengthening controls, and translating financial data into actionable insights for business leaders.This role is ideal for someone who enjoys both the precision of accounting operations and the analytical challenge of explaining "why the numbers moved." You'll ensure accurate, timely reporting while helping GMs understand their financial performance and supporting our Assistant Controller during month-end close.What You'll Do DailyBusiness Unit Reporting & Analysis (35–45%)Build and maintain BU dashboards and board reporting packages in SyftPrepare monthly variance analysis (MoM and Budget vs. Actual) for GM reviewsPartner with GMs to understand their reporting needs and business driversInvestigate and explain revenue, expense, and margin variancesTranslate financial data into clear business insights for non-finance stakeholdersSupport ad-hoc analysis requests from business unitsMonth-End Close Support (30–45%)Support Assistant Controller on assigned reconciliations and close tasksOwn deferred revenue recognition across SaaS productsPrepare journal entries, accruals, and account reconciliations for reviewAnalyze account balances and proactively investigate discrepanciesCoordinate intercompany and cross-BU transactionsEnsure assigned close tasks are completed accurately and on scheduleExpense Management & Operational Reporting (5–15%)Own Ramp expense reporting, categorization, and trend analysisReview expense coding for accuracy and consistency across BUsMonitor expense trends and flag anomalies or policy issues proactivelyMaintain reporting dashboards and BU-level financial templatesEnsure data integrity between accounting systems and reporting outputsImprove workflows between QuickBooks, Ramp, Syft, and other platformsProcess Improvement & Documentation (5%)Identify opportunities to streamline reporting and close processesDocument financial processes and improve cross-functional workflowsStrengthen controls and data quality across systemsSupport audit preparation and financial controls documentationWhat Success Looks LikeIn Month 1–2:You independently manage assigned reconciliations and reporting tasksYou understand the multi-entity structure and BU business modelsYou begin building relationships with GM stakeholdersIn Month 3–6:BU variance analysis is insightful and proactive (GMs come to you with questions)Syft dashboards and board packages run smoothly with minimal reworkYou support month-end close efficiently and catch issues before escalationDeferred revenue recognition is clean and well-documentedIn Month 6–12:You operate as the go-to person for BU financial reporting and GM questionsYou proactively identify trends and insights before being askedYou contribute meaningful process improvements that save time or increase accuracyYou provide reliable backup coverage for Assistant Controller when neededRequirementsEssential:5–7 years of accounting or finance operations experienceMonth-end close experience, including reconciliations and journal entriesExperience working in multi-entity or multi-business-unit environmentsStrong analytical skills: comfortable explaining variances and digging into "why"Experience with QuickBooks Online or other cloud accounting platformsAdvanced Excel/Google Sheets skills (pivot tables, lookups, data modeling, variance analysis)Understanding of US GAAP fundamentalsExperience with financial reporting tools and dashboardsAI-savvy: Uses AI to work smarter while maintaining quality and judgmentClear written English communication for async collaborationAvailability for 4–5 hours overlap with US Eastern TimePreferred:SaaS, technology, or e-commerce experience (deferred revenue, MRR, cohorts)Familiarity with expense management platforms (Ramp, Expensify, Brex, etc.)Experience with financial reporting/BI tools (Syft, Fathom, QuickBooks, etc.)Previous experience supporting business unit leaders or non-finance stakeholdersExperience improving financial processes or building reporting infrastructureBachelor's degree in Accounting, Finance, or related fieldWhat Makes Someone Successful in This RoleYou connect accounting to the business. You don't just reconcile deferred revenue. You explain to a GM why their MRR changed month-over-month.You think in systems. When reporting feels manual or fragile, you propose a better way and build it.You balance precision with speed. You know when "perfect" matters (close reconciliations) and when "good enough to make a decision" is better (ad-hoc analysis).You communicate for your audience. You translate technical accounting into plain English for GMs and provide rigorous detail for the Assistant Controller.You want to grow your finance skillset. You're motivated to deepen your expertise in SaaS financial operations and expand from accounting execution into strategic finance analysis over time.Who You'll Work WithDirector of Finance (Your Manager): Sets priorities, reviews BU reporting and analysis, partners on GM relationships.Assistant Controller: Technical accounting lead, owns month-end close, provides backup and technical guidance.Business Unit GMs: Your key stakeholders. You help them understand their numbers and make better decisions.Head of People: Partners on headcount reporting, budget tracking, and cross-functional projects.Hiring ProcessInitial Screen - With our Recruiting Partners (Hire with Near) - 30 MinutesTrial Project/Assignment - 3 to 4 Business Days to completeFirst Round Interview with Joe Guzik, Director of Finance - 45 MinutesSecond Round Interview with Eduardo Strebe, Assistant Controller - 30 MinutesFinal Round Interview with Austin Simon, CEO - 30 MinutesReferencesOfferBenefits & PerksFlexible Time OffPublic HolidaysPaid Parental LeaveWork From Home StipendCo-working Space AllowanceLearning StipendTherapy ReimbursementSalaryThe base salary range for this role is $30,000 to $45,000 USD per year, depending on experience, qualifications and location.ClosingWe know that many candidates only apply if they meet 100% of the qualifications - but we believe in potential. If you're excited about this role and think you could be a great fit, we encourage you to apply!EqualityRelay Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.AI disclaimerWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Apply
12 days ago