Customer Service Representative at Technocraft Solution | Torre
Customer Service Representative
Report
Technocraft Solution

Customer Service Representative

Technocraft Solution
Posted by
A
star_border star_border star_border star_border star_border
star star star star star
(10) info
Emma
Emma
You will shape the future of innovation and drive impactful change.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time
Compensation USD18/hour
Non-negotiable
location_on
Remote (for United States residents)
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Posted 6 months ago

Requirements and responsibilities

Role: Customer Service Representative - Treasury Services Location: Remote This is a 24/7 call center role; candidates must be flexible to work on rotating shifts, including days, nights, weekends, and holidays, as per business requirements. As a Customer Service Representative - Treasury Services, you’ll be expected to • Respond to incoming calls from brokers, clients, merchants, and financial institutions regarding checking, debit cards, ACH, and bill payments. • Ensure adherence to established call procedures and customer service standards. • Provide accurate information and solutions to customer inquiries in a professional manner. • Ensure high levels of accuracy and attention to detail in every customer interaction. • Work with supervision on standard tasks, and handle special tasks with general guidance. • Maintain a high level of accuracy when addressing customer concerns. The successful candidate will provide excellent customer service while adhering to required call-handling techniques. You will work under supervision for routine tasks, with general guidance provided for special assignments. While a strong knowledge of the job is required, in-depth technical expertise is not necessary. Qualifications: • Customer Service Skills: Strong ability to communicate effectively with clients and provide high-quality customer service. • Familiarity with banking products, payment systems, and financial transactions (checking, debit cards, ACH, bill payments). • Excellent customer service skills with the ability to manage multiple types of inquiries. • Ability to follow structured processes and maintain high accuracy levels. • Strong verbal communication skills and professional telephone etiquette. • Ability to work under supervision and follow established guidelines. • Experience in financial services or call center operations is a plus.
This job opening is closed.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.