Description
Job Position: Executive Assistant (Team Operations and Onboarding)
Work Arrangement: Fully remote
Job Type: Full-time, independent contractor
Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM Eastern Time
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with leading startups in the US and EU. Their clients have raised over $5B in aggregate and are backed by companies such as OpenAI, a16z, and Founders Fund. They seek highly capable candidates who can be promoted consistently and work with them over many years. Some candidates hired through Pearl have been flown to the US and EU to work with clients and promoted to roles equivalent to those onshore in the US.
Why Work with Us
Pearl connects candidates with opportunities to work alongside visionary US and EU founders. Their focus is on placing individuals in roles where they can grow, make an impact, and build long-term careers. They strive to create environments where potential is recognized, contributions matter, and success is tied to meaningful work.
About the Company
The client is a U.S.-based startup dedicated to helping people navigate complex care systems to improve their health and quality of life. They work closely with providers and caregivers to deliver personalized support, streamline processes, and improve outcomes for the communities they serve.
Role Overview
As an Executive Assistant (Team Operations and Onboarding), you will provide executive-level support while managing onboarding processes and operational workflows. You will handle communications with candidates, coordinate onboarding activities, and ensure systems run efficiently. This role is suited for someone organized, detail-oriented, and motivated to take ownership of responsibilities as the company scales.
Your Impact
* Ensure smooth onboarding and coordination for new hires.
* Maintain clear communication with candidates, new hires, and internal teams.
* Streamline operational workflows to improve efficiency and reduce errors.
* Take ownership of projects beyond standard operational tasks.
* Support team productivity and company growth through administrative and operational execution.
Core Responsibilities
Candidate and New Hire Communications
* Manage communications with candidates in the hiring pipeline.
* Answer questions, send updates, and ensure timely responses.
* Serve as the primary point of contact for new hires during onboarding.
Offer Management and Onboarding
* Oversee the onboarding process.
* Send offer letters, track signatures, coordinate start dates, provision accounts, and schedule onboarding events.
* Complete all onboarding tasks.
Process Improvement and Systems
* Support the development and maintenance of processes and systems for hiring, onboarding, and operations.
* Identify improvement opportunities and propose actionable solutions.
Team Monitoring and Support
* Track and analyze team performance.
* Flag issues and assist management in resolving challenges.
Operational Flexibility
* Take on additional operational or administrative responsibilities as needed.
* Contribute to strategic initiatives as the company grows.
Requirements
Must-Haves
* 3+ years of relevant experience in executive assistance, operations, customer success, or similar roles.
* Strong written and verbal English communication skills.
* Exceptional attention to detail and organizational skills.
* Ability to identify issues, take ownership, and follow through to resolution.
* Adaptability to shifting priorities.
* Ability to learn tools such as Google Workspace, Slack, and Notion.
* Strong interpersonal skills and emotional intelligence.
* Growth mindset and openness to feedback.
* Passion for improving access to care and support.
Nice-to-Haves
* Experience in onboarding, hiring processes, or team coordination.
* Background in high-growth startups or early-stage companies.
* Familiarity with process improvement frameworks or operational systems.
Benefits
* Fully remote work.
* Monday to Friday schedule, 9:00 AM to 5:00 PM EST.
* Paid time off.
* HMO coverage after 3 months.
* Direct mentorship from international industry experts.
* Access to learning and development resources.
* Global networking opportunities.
* Flexible hours that support work-life balance.
Our Recruitment Process
* Application
* Screening
* Skills assessment
* Top-grading interview
* Client interview
* Job offer
* Client onboarding
Ready to Join Us
If this role aligns with your skills and career goals, you may apply to take the next step with Pearl.
