Product Operations Analyst at Interfolio | Torre
Product Operations Analyst
Report
Interfolio

Product Operations Analyst

Interfolio
Posted by
Julián Andrés Páez Polanía
Manuela Vargas Jaramillo
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation
USD50K - 80K/year
Non-negotiable
location_on
Hybrid (United States)
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Posted over 5 years ago

Requirements and responsibilities

• Be the primary liaison between Product and client facing teams around client reported issues and feature enhancements with a state goal of ensuring timely and meaningful feedback to clients • Live in the feedback from clients -- independently analyze a variety of information (customer tickets, JIRA, product utilization, etc…) to surface patterns around opportunities and propose priorities for improvement in the product • Conduct Discovery (primary research, customer interviews) in coordination with Product Managers to define functional requirements of requested feature enhancements • Be an expert in understanding the specific market pressures and corresponding client needs that shape solution design and prioritization • Be a subject matter expert for Interfolio product(s); providing support to Sales and Client Success as needed • Provide appropriate support to the engineering teams to ensure the successful completion of Sprints • Work directly with customers, end users and education industry experts • Reliably and consistently work with Product Managers to maintain a current and regularly groomed backlog that is dev-ready • Cultivate and maintain a meaningful partnership with Sales, Marketing, User Experience, Engineering, Client Success, and Senior Executives.
This job opening is closed.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.