People Leader at Fetch Pet Insurance | Torre
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You'll lead high-impact teams, driving growth and exceptional experiences to protect pets' health.
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Full-time

Legal agreement: Employment

Compensation
USD115k - 125k/year
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Remote (anywhere)
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Shared by
Cata Morales
23 days ago

Requirements and responsibilities


Here's a pretty unique opportunity you will not see every day!We're looking for a people leader to oversee TWO highly impactful teams supporting our Animal Shelter and Breeder partner channels, helping pet parents get the support they need while driving growth, retention, and an exceptional customer experience.Think:Developing outbound sales teamsImproving onboarding journeys and reducing churnDriving teams' performance, KPIs, and customer satisfactionCreating a concierge-like experience for pet parents from day one, literally!You'll lead:Our Breeder Sales Team focused on growth, sales conversion, and helping future pet parents protect their fur babies.Our Sales Success Team focused on onboarding, retention efforts, outreach campaigns, and creating a seamless member experience.We're looking for someone who:Has 3+ years of leadership experience in sales, customer service, retention, and call center operationsKnows how to motivate teams and drive results, fast!Loves improving processes, customer journeys, and team performanceLastly, thrives in a fast-paced, high-growth environmentThe goods:Fully remote role$115 - $125k + BonusGenerous benefits policyIf you're the kind of leader who can balance metrics with empathy, strategy, and execution...This could be your next BIG opportunity with Fetch Pet Insurance!DM me for immediate and confidential consideration before another top applicant sniffs this out!
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