Vendor & SLA Management Specialist at Ribbitz LLC | Torre

Vendor & SLA Management Specialist

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Full-time

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Remote (for Pakistan residents)
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Shared by
Gabriela Enríquez Meléndez
about 2 months ago

Requirements and responsibilities


We are looking for a Vendor & SLA Management Specialist to oversee service delivery, vendor performance, ticket governance, and telecom coordination activities.Location: LahoreKey ResponsibilitiesTrack vendor SLAs and ensure complianceManage escalations and service performance reviewsReview ticket closures and critical incident handlingCoordinate telecom and connectivity servicesManage user account creation, activation, and deactivationWork closely with internal and external stakeholdersRequired SkillsVendor ManagementSLA GovernanceIT Service ManagementIncident & Escalation ManagementTelecom CoordinationIT Operations & Managed Services📩 Apply at: recruiter@ribbitzllc.com📌 Please mention "Vendor & SLA Management Specialist" in the subject line.