Vendor & SLA Management Specialist at Ribbitz LLC | Torre
Vendor & SLA Management Specialist
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Ribbitz LLC

Vendor & SLA Management Specialist

Ribbitz LLC
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You'll elevate service excellence and drive operational efficiency through expert vendor and SLA governance.
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Full-time

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Remote (for Pakistan residents)
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Shared by
Gabriela Enríquez Meléndez
 10 days ago

Requirements and responsibilities

We are looking for a Vendor & SLA Management Specialist to oversee service delivery, vendor performance, ticket governance, and telecom coordination activities.Location: LahoreKey ResponsibilitiesTrack vendor SLAs and ensure complianceManage escalations and service performance reviewsReview ticket closures and critical incident handlingCoordinate telecom and connectivity servicesManage user account creation, activation, and deactivationWork closely with internal and external stakeholdersRequired SkillsVendor ManagementSLA GovernanceIT Service ManagementIncident & Escalation ManagementTelecom CoordinationIT Operations & Managed Services📩 Apply at: recruiter@ribbitzllc.com📌 Please mention "Vendor & SLA Management Specialist" in the subject line.
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