OverviewWe want to further connect hyper-locally with our hospitality customers and prospects in key cities in The UK, and ensure Lightspeed is top of mind when they think of their tech partner. That’s where you come in: you’ll be the ultimate connector, part event planner, part content creator, and part relationship manager, owning the local vibe and growth strategy from the ground up!What you'll doLaunch the Anchor Mission: Map out and enlist our most respected existing customers: your local legends! Use them as the “anchors” to host killer events, attracting new prospects and key local industry influencers (like top chefs, consultants, and power players).Network Ninja: Identify and forge strong relationships with all the right external stakeholders: key prospects, influencers, and local entities (think trade associations) to build an unbeatable local network.Throw “Scrappy but Cool” Events: Ideate, run and measure the impact of high-vibe local gatherings, from quick morning breakfasts and working lunches to exclusive late-night networking, hosted right at customer sites to build a real community.Boots-on-the-Ground Content Producer: Grab your phone and capture “raw and real” customer stories working in close collaboration with our social team. Capture the unique moment that will be turned into viral video snippets for social media and compelling case studies for our sales decks.Fuel the Sales Fire: Keep local Field sales materials absolutely fresh and armed with the latest data and compelling stories you gather from your cities.Internal Collaborator: Partner closely with Regional Integrated Marketing Managers (for overall strategy), Regional Field Sales teams (turn your work into revenue), Account Managers (expand your footprint among existing customers), Product Marketing (increase awareness of our products), Social Media Specialists and Content (for creative and tool inputs) and Partnership Marketing (for fun local brand collabs).How you'll track your successYou will be held accountable for making your offline work translate into online growth.The Link-Up: Ensure clear pipeline attribution, being able to directly link every local event or influencer campaign you run to sales metrics.Setting the Vibe: Partner with IMMs to set targets for both awareness (how loud is the vibe online?), attendance, number of events to deliver, and with Local Field Managers to set consideration targets (how many leads and demos are we driving?) for your specific cities.Data Storyteller: Create simple, powerful, data-backed monthly reports that tell the story of a marketing activity leading directly to brand engagement and sales wins.Future-Proof Analytics: Use tools to quickly analyse event feedback, gauge sentiment from social comments, or pull insights from CRM data and Looker to see which city-specific tactics are actually moving the needle.What it takes to succeedHospitality DNA: Natural in the hospitality world, with experience and contacts to prove it.Scrappy Creator: One-person content studio! Film, edit, and write good-quality content solo using basic tools, Canva, Apple Suite (iMovie) or Google Suite, and use AI to supercharge your workflow.Your Office is the Streets: Love being out of the office and “in the streets” of your assigned cities to connect with our audience.Strategic & Independent: Self-starter who sees a golden opportunity and runs with it.Sales-Minded Hustler: Understand the sales cycle and track the impact of offline work on tangible online growth.Event Diva: Run the show and bring strong experience in events, ideally in hospitality.Nice to haveCRM Wizard: Experienced in tracking campaign influence within tools like Salesforce, Looker, and Hootsuite.UTM Master: Deep understanding of trackable links (UTMs for influencer content) and QR codes for event tracking.Application notesWhen applying, please include some links (i.e. social media posts) of hospitality events (i.e. pub quizzes, happy hours…) you’ve led with a short explanation.Company & cultureLightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.Who we arePowering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD), with teams across North America, Europe, and Asia Pacific, serving retail, hospitality, and golf businesses in over 100 countries.
