Salesforce BA/PO with Service Cloud exp

NITYA Software Solutions Inc

Emma

You will drive critical Service Cloud Voice and AWS architecture by bridging business and technical needs.

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Full-time

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Remote (anywhere)

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about 2 months ago

Role: Salesforce BA/PO with Service Cloud experience (Service Cloud Voice).Responsibilities: Extreme Ownership; Proxy Presence in the absence of the Customer PO during technical scrum ceremonies; bridge between business language and AWS/Salesforce architecture.Technical skills: Salesforce (Service Cloud, Omni-Channel, Service Cloud Voice). AWS (Amazon Connect, Contact Flows, Lex, CCP). Knowledge of Genesys Cloud or Five9 for queue management and SIP trunking.

About NITYA Software Solutions Inc:

NITYA Software Solutions, Inc. (NITYA) is a corporation established in 2005 and organized under the laws of the State of Utah. NITYA has innovated software products to expand its business into subscription-based software services since 2009. SNADAR is a platform where computer is going to generate code for most of the software languages.

mission:

NITYA Software Solutions empowers enterprises to build, scale, and optimize their digital ecosystems with next-generation IT services, AI-driven solutions, and expert consulting. From cloud modernization and automation to product engineering and enterprise applications, we help businesses innovate faster, operate smarter, and achieve measurable growth.

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www.nityainc.com/

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