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11 days ago
Requirements and responsibilities
About In TandemAt In Tandem, our tech solutions—which include OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—work in tandem with families to simplify daily life, fostering connection, organization, and peace of mind throughout key stages and milestones of family life. We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease.About the roleIn Tandem is seeking a Staff Product Manager to lead modernization initiatives across its portfolio, with an initial focus on OurFamilyWizard (OFW), the leading co-parenting app trusted by courts, and an expected focus on platform product across all three brands including FamilyWall and Cozi. In this role, you will define and drive the next generation of digital experiences for families, practitioners, and partners by infusing AI-native thinking into product strategy, operations, and user experience.You will own the roadmap and execution for transformative AI capabilities—from foundational models and intelligent user workflows to new product surfaces that reimagine how families communicate and manage shared responsibilities.This role requires a blend of strong consumer product sensibilities, technical capability in AI/ML, and a proven ability to deliver from concept through launch and ultimately successful value delivery and adoption.What you'll accomplishBuild AI Into High-Trust WorkflowsDesign AI-native capabilities inside a court-recognized system of recordMove beyond AI assisted features into workflow transformation and true insightsShape how LLMs interact with structured, sensitive dataEstablish evaluation frameworks for reliability, safety, and qualityDefine unmet needs & solutions for Legal ProfessionalsLead deep discovery with attorneys, mediators, judges, court administratorsIdentify workflow pain and automation opportunitiesValidate and launch pro-facing features or adjacenciesThink Platform, Not FeatureDevelop AI capabilities that extend across OurFamilyWizard, Cozi, and FamilyWallInfluence long-term architecture and shared AI infrastructureOperate at 0→1 and 1→NWho you areYou are visionary, curious, an insatiable forever learner, and AI-native in your product thinking and ways of working.You are customer obsessed—seeking to understand everything about your users and building collective empathy for their jobs to be done, unmet needs, and pain-points.You have an intense bias for action and are extremely data-driven with solid expertise in experimentation and continuous improvement.You are agile and innovative. You know the details matter, but you also know how to zoom out and think creatively about different ways to solve problems.You’re motivated by work that matters. You’re energized by building products for families that support them through real, often emotionally complex moments.You’re a thoughtful, low-ego collaborator and mentor who raises the bar for rigor, curiosity, and accountability.What you bring5+ years of product management experience, with at least 3+ years directly focused on AI product development, ML-powered features, or AI-native product creation.A strong track record of building and scaling consumer technology products, ideally in marketplaces, communication platforms, or trust-critical ecosystems.Demonstrated success shipping innovative, high-impact products end-to-end, from concept and research to launch and iteration.Proficiency in prototyping and MVP development via vibe coding, comfort with tools like Claude Code, Codex, Lovable, etc., and AI applications in your daily work. Experience building AI-product user feedback loops, model evaluation, and quality improvement.Expertise in data-driven product design, testing, and driving cutting edge experimentation techniques.Comfort partnering closely with engineering and data science teams, and the ability to translate technical detail into strategic decisions.Exceptional user empathy and ability to simplify complex workflows into delightful experiences.Strong communication, influence, and leadership abilities; experience driving cross-functional alignment in high-growth environments.Why Join?Great mission. Creating a safe and productive environment for families to co-exist is extremely important for In Tandem; they’ve been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners.Growing team. They continue to evolve and innovate, and you’ll have an opportunity to contribute meaningfully as they hit their second stride.Amazing Culture. They have a positive and supportive culture—looking for people who are curious, inventive, and work to be a little better every single day. They aim to be smart, humble, hardworking, and above all, collaborative.Key benefitsMedical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members401k: Up to a 4% match with immediate vestingPaid leave for all new parentsLearning & Development stipend for employeesPaid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day)Personal Time Off: 15 days for 0-1 years of employment; 20 days 1-3 years of employmentSupportive and flexible working environment — work from anywhereOur Hiring ProcessStage 1: HR InterviewStage 2: Hiring Manager Zoom InterviewStage 3: Team InterviewStage 4: Case StudyStage 5: Hired
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