At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.We’re looking for a Senior Product Manager to help shape the future of Sword’s products. This is a senior role for someone who can think strategically, act fast, and deliver with impact.AI Proficiency at Sword HealthAI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.Explorer (Level 1) — Uses AI daily to boost personal productivityBuilder (Level 2) — Creates workflows and tools that elevate the whole teamIntegrator (Level 3) — Embeds AI into products and processes at scaleEvery hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.What you’ll be doing: Own end-to-end responsibility for one of our main metrics, driving product strategy, roadmap, and execution;Lead a dedicated cross-functional squad (data, design, engineering, clinical) to rapidly ideate, build, and iterate on solutions;Use AI as the foundation, not an add-on to reinvent how members access care;Drive rapid, data-informed trade-off decisions, balancing speed of iteration with quality and impact;Champion a holistic, member-first perspective, ensuring cohesive experiences across programs;Shipfast, experiment constantly, and learn quickly, proving impact every step of the way;Communicate progress, learnings, and strategic recommendations clearly to leadership and cross-functional partners;What you need to have:Proven expertise: 5+ years of experience, of which 3+ in product management of consumer facing digital products, ideally in a B2C space, with a proven track record of shipping stellar products that drive business growth.Management experience: 2+ year managing cross-functional teams (Product Owners at Sword directly manage Engineering, Design and Data)Technical Fluency: Ability to discuss deep technical topics with engineering teams and the platform users (we don’t expect you to code).Bias for action: Thrives in ambiguity, makes decisions fast, and validates assumptions early. Proven ability to thrive in ambiguity, adapting quickly to changing priorities while maintaining high quality standards. Outcome orientation: Relentless focus on metrics and results, with fluency in KPIs like activation, engagement, and retention;User-first mindset: Ability to translate complexity into simple, intuitive, and cohesive user experiences.AI fluency: Practical understanding of how AI tools (not just chatGPT conversations) can accelerate product development, experimentation, and value delivery.Data fluency: Strong analytical mindset with proficiency in making data-informed, hypothesis-driven decisions.Sword Benefits & Perks:At Sword, we are committed to supporting our employees in every location. The benefits and perks applicable to this role are those standard to the country where the candidate will be based, in line with local regulations and market practices.
