Value-Added Services (VAS) Implementation & Operations Specialist at Art Technology and Software | Torre

Value-Added Services (VAS) Implementation & Operations Specialist

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Full-time

Legal agreement: To be defined

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Remote (specific timezone)
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GMT+00:00 to GMT+02:00
Shared by
Diana Montoya
8 days ago

Responsibilities


Join us to deliver the services that sit at the heart of modern card programmes: authentication, 3D Secure, fraud prevention, chargebacks and automated back-office.You'll own VAS implementations end to end — gathering and validating client requirements, configuring solutions across our own, supplier and partner platforms, driving testing and go-live — then stay close post-production for incidents, escalations, transaction analysis and service improvement.You'll be the client's point of contact and the connective tissue between Implementations, Operations, Product, Technology, Risk and third-party suppliers.You'll bringStrong payments / card issuing / payment processing backgroundImplementation, onboarding or operational service delivery experienceSharp analytical and problem-solving instinctsExcellent client-facing communicationNice to have: 3D Secure, tokenization, digital wallets, card controls, APIs/Postman, supplier migrationsThe detailsBase location will be Kochi but flexible for Remote workingSupporting clients across Europe, Americas and APAC — shift working requiredComprehensive induction plus ongoing training across the VAS portfolio