Appointment Setter Work Hours: Part-time (10-20 hours per week) with potential to transition to Full-time Schedule/Timezone: Eastern Standard Time Location: 100% Remote (South Africa and Philippines) Overview Are you a natural relationship-builder with a knack for connecting with healthcare professionals? Step into an impactful role where your outreach directly helps streamline critical medical workflows. Our client is an innovative, AI-driven healthcare technology company specializing in clinical document summarization for hospitals, clinics, and insurance entities. Their mission is to modernize medical documentation and drastically reduce insurance claim timelines. As an Appointment Setter, you will be the initial touchpoint for prospective clients - engaging healthcare decision-makers, qualifying inbound and outbound leads, and booking high-value consultations for their sales closing team. Key Responsibilities Answer, screen, and qualify incoming calls and inquiries from target healthcare and insurance organizations. Conduct proactive outbound outreach to potential clients and marketing-generated leads. Coordinate, schedule, and manage qualified consultation calls for the Sales Manager and closing team. Maintain detailed CRM records covering prospect interactions, follow-ups, and key scheduling data. Consistently nurture long-term leads to build and sustain a healthy sales pipeline. Articulate software features and value propositions clearly to non-technical healthcare decision-makers. Issue customer contracts following deal closures, ensuring timely and complete execution. Perform structured follow-ups on issued contracts within a strict 24–48 hour window. Must-Have Requirements 3 to 5 years of proven experience in appointment setting, customer service, or B2B sales. Native or fluent English proficiency with exceptional verbal communication and a polished phone presence. A warm, relationship-first communication style anchored in active listening and active rapport building. Strong aptitude for learning complex SaaS software and translating technical features into user-friendly business benefits. Amenability to work part-time during EST hours. Reliable workstation setup with high-speed internet and high-quality phone/headset equipment. Nice-to-Have Requirements Prior background in healthcare, healthtech, or medical B2B software sales. Familiarity with clinical documentation, healthcare administrative workflows, or insurance claims processing. Hands-on proficiency with major CRM platforms such as HubSpot or Salesforce. Why Join Us This is an exciting opportunity to join a pioneering AI technology company at the forefront of modernizing healthcare administration. You will enjoy the flexibility of working 100% remotely while contributing directly to our expanding market footprint. For high performers, this role offers a clear path to scale your hours into a full-time position as the client base expands.

Appointment Setter (B2B Sales)

Emma

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Chloe Brotonel Verified

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