Electronic Gaming Host/Reception at The Rank Group

Grosvenor is the leading Casino operator in the UK, committed to providing the best quality gaming and leisure experience in a safe gambling environment. The company offers exciting career opportunities and structured development programs, and is dedicated to building an inclusive, diverse, and engaged team. Grosvenor Casino in Aberdeen is looking for an Electronic Gaming Host/Receptionist to greet and look after electronic gaming customers, create a memorable and entertaining experience, and ensure compliance with regulations. The role involves welcoming customers, delivering excellent customer service, and maintaining operational standards in food, beverage, and reception areas. The ideal candidate should have an outgoing personality, hospitality experience, knowledge or passion for electronic gaming, and the ability to collaborate with the wider business. Responsibilities: - Greet and look after electronic gaming customers - Tailor the experience to the needs of regular customers - Provide efficient and dynamic service across leisure, food, and beverage - Keep customers informed of the latest developments in electronic gaming and the online offer - Comply with all regulations, particularly for alcohol licensing conditions, food safety, and safer gambling - Welcome customers warmly into the business - Deliver an excellent customer experience - Engage and support the OMNI process - Maintain immaculate operational standards in all areas of food, beverage, and reception

Electronic Gaming Host/Reception

Requirements and responsibilities

Skills wanted:

Language(s) required:

Admin access needed

Payment confirmed

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