Bilingual Executive Virtual Assistant at CGX Virtual Solutions | Torre
Bilingual Executive Virtual Assistant
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CGX Virtual Solutions

Bilingual Executive Virtual Assistant

CGX Virtual Solutions
Posted by
Crystal Gonzalez
Jesus Omar Caripa Trujillo
V
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(374) info
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD850 - 1.1k/month
Non-negotiable
location_on
Remote (for Argentina residents)
Remote (for Colombia residents)
Remote (for Venezuela residents)
Remote (for Nicaragua residents)
Posted almost 2 years ago

Responsibilities

We are looking for an Bilingual Executive Virtual Assistant to be the right hand of the business owner. This is a pivotal role where you will be entrusted with the day-to-day management and administration of our short-term rental properties. You will be responsible for ensuring that all operations run smoothly, allowing the owner to focus on broader business strategies. The ideal candidate is bilingual in English & Spanish, highly organized, proactive, and has the ability to work autonomously. Key Responsibilities: * Act as the primary point of contact for all guest inquiries on platforms like Airbnb and VRBO, responding promptly to secure bookings. * Provide exceptional guest service by answering questions from upcoming and current guests. * Manage and adjust pricing calendars on Airbnb and VRBO to optimize bookings. * Schedule monthly cleaning services for all properties and coordinate with cleaning crews for early check-ins when possible. * Set and manage door codes for guests, ensuring a seamless check-in experience. * Oversee maintenance issues, coordinating repairs and ensuring timely resolution. * Track pool heating requests, apply charges, and manage monthly payments. * Handle all guest-related damage claims, gathering evidence, charging for damages, and following up on reimbursements. * Send friendly check-in and check-out reminders to guests to ensure a positive experience. * Maintain close communication with the property owner, providing regular updates on operations, guest experiences, and any issues that arise. Qualifications: * Proven experience in hospitality management. * Proven experience in Project management or in an administrative executive role. (Desirable) * Strong interpersonal and communication skills. * Bilingual in English and Spanish, with the ability to communicate clearly in both languages. * Ability to manage multiple tasks with a high level of efficiency and attention to detail. * Problem-solving skills and the ability to work independently. * Executive-level organizational and decision-making abilities.
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